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    1-800-465-5515 Monday to Friday 8:30am to 5:30pm (EST)

  • Bon matin® Consumer Relations

    2 International Boulevard, Suite 100, Etobicoke, ON   M9W 1A2

FAQ

Our great tasting Bon Matin products are available at most major grocery stores. Please check with your local store manager to see if they can assist you in obtaining the product.

We produce our products in multiple bakeries. We are always changing and improving our products and recommend that you review the ingredients at each purchase for the most current ingredient information. We take allergens very seriously and ensure that we clearly identify ingredients that are listed by Health Canada as priority allergens. For more information about the priority allergens in Canada please visit Health Canada’s website at: http://www.hc-sc.gc.ca/fn-an/securit/allerg/fa-aa/index-eng.php For more information on specific products, please contact the Consumer Engagement hotline at 1-800-465-5515.

There may be some products that contain ingredients, such as milk, which would be identified on the ingredient list. While many of our products do not have any animal ingredients added, it is always best to review ingredient information at each purchase, for the most current information. For more information on specific products, please contact the Consumer Engagement hotline at 1-800-465-5515.

The best place to store your bread is on the counter until the best before date or in the freezer for up to two (2) months. Storing bread in the refrigerator could have a negative impact on flavour and texture.

Bread will stay fresh in its packaging at room temperature for several days. It is best to keep it in a cool place during hot and humid weather, since mould can grow quickly in these conditions.

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Providing a product name and the package size will help us know which specific product out of our entire line up that you are referring to; especially if the UPC code is not avaiable.
The format of a code date on a product may vary as you may find a best before date or a production code date. Please provide us with the complete string of numbers/ letters that you see on the package. Some examples are: 2401 314D 15:28 PY or 2315 056 B1 22:05.
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